Please view our comprehensive refund and cancellation policies below:

Classes

If you are unable to attend a class for which you have registered, class registration fees are non-refundable, but registrations are transferable,  Alternatively, if you cancel your registration, we can issue you a school credit that may be applied to a future registration, for up to one year, provided cancellation notice is given 48 hours prior to the start of  class. A school credit may only be used once toward a registration — you will not receive another credit if you cancel a registration that was paid for using a school credit. If your party is four or more people, we require 72 hours’ notice of a cancellation. As we are a small business with very limited seating and perishable products, we are not able to make any exceptions to this policy.

Classes Purchased as Gifts

If you are purchasing a class for a friend, please be aware that the policies detailed above apply to classes given as gifts. If you have any concern about your friend’s schedule, please consider a gift certificate rather than a specific class. If you prefer to purchase a specific class, please provide us with your friend’s email address. Otherwise, you will be our point of contact for the class confirmation and courtesy reminder.

Credits

To redeem a credit, please call our office at 206-388-2295 or email us at saycheesery@gmail.com. Our online system will not recognize your credit as payment.